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Website Terms and conditions of use
The term ‘J9 Accommodation’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 10 Pinfold Street, Darlaston, WS10 8SY. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are the property of their respective trade mark owners.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
All content, unless otherwise stated, is copyright © 2012 – 2018 J9 Accommodation All rights reserved.
GDPR compliance statement
J9 Accommodation respects and complies with the EU General Data Protection Regulations (GDPR).
Some of the key ways we comply with these regulations are:
We explain what you’re consenting to clearly and without ‘legalese’, and ask that you explicitly consent to contact from us.
In the event of a breach we will notify affected users within 72 hours of first having become aware of the breach.
Right to Access
Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, free of charge, in an electronic format.
Right to be Forgotten
Once we have compared your (the subjects’) rights to “the public interest in the availability of the data”, we may delete your personal data where you have requested this.
We allow you to receive the personal data concerning you, which we will provide in a ‘commonly used and machine readable format’ and you have the right to transmit that data to another ‘controller’.
Privacy by Design
We implement appropriate technical and organisational measures, in an effective way, in order to meet the requirements of this Regulation and protect the rights of data subjects’. We hold and process only the data absolutely necessary for the completion of our duties (data minimisation), as well as limiting the access to personal data to those needing to act out the processing.
Section 1 – What do we do with your information?
If you choose to fill in a contact form on our website, or application form in our offices we will store that information for 6 months and only use it for the purpose of contacting you in relation to that enquiry, and in respect of deciding whether a tenancy should be granted, and then for the management of you tenancy.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your explicit permission, we may send you emails about our services and your tenancy.
Section 2 – Consent
How do you get my consent?
When you provide us with personal information we ask you to explicitly consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at: J9 Accommodation, 10 Pinfold Street , Darlaston WS10 9JL
Section 3 – Disclosure
We may disclose your personal information if we are required by law to do so.
Section 4 – Data Storage
Your data is stored on a secure server behind a firewall.
Section 5 – Third-party services & links
We do not share your data with third parties except ones in connection with your tenancy , eg the DSS and council for any housing benefit claims. We also share with the Police where officially requested.
Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your personal information, the information is encrypted using secure socket layer technology (SSL) and stored with industry-standard encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we implement generally accepted industry standards.
Section 7 – Cookies
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not. Opt-out by altering your web browser’s settings to reject cookies.
Google Analytics – we use Google Analytics to measure how our site is used by visitors and to generate reports for our own use. Google Analytics does not collect any personally identifiable information about you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at J9 Acoomodation below:
FAO: Privacy Compliance Officer
J9 Accommodation, 14 Walsall Road, Darlaston, WS10 9JL
Apply Online Now
To apply online, click here to download our application form, then email a filled in copy to email@example.com.
Apply in the branch
- To apply for a property you will firstly need to complete an application form. A member of the lettings team will then go over the form with you in an interview.
How long does the application process take?
It’s possible to get same day housing if you meet ALL the following criteria;
- Able to provide proof of ID- Passport/ Drivers License/ Birth Certificate/ National ID Card (in date)
- Able to pay rent in advance plus
- In full-time work and are able to provide proof of income for the last 3 months- Wage Slips/ Bank Statement
If we cannot house you the same day you come in we aim to house you as quickly as possible. We send off references as a matter of urgency and as soon as they come back we will update your application. If we can offer you accommodation the offer is usually made within 1 week of your initial application.
How much will it cost?
To move into a property you will need to be able to pay 1 months rent in advance;
If you are paid weekly sometimes rent can be just one week in advance, however this is subject to prior approval from the landlord.
We are happy to accept DSS applications. In order for your application to be successful you will need as a minimum to provide proof of ID, which MUST be Passport, Drivers License or Birth Certificate. And provide proof of universal credit by logging in on our computer.
Universal credit applicants will need to be able to provide 1 months rent in advance. If you receive any other benefits you may be able to rent a property with just one weeks rent in advance, however this is subject to approval from the landlord.
If you would like to complete an application for housing please complete the form by downloading the link at the top and emailing it back to us. Alternatively you can come and see us to discuss your options at our office.
AM I ABLE TO TRANSFER FROM ONE J9 PROPERTY TO ANOTHER?
Yes, as long as your rent account is up to date and you are able to pay the £50 transfer fee.
CAN I ADD AN ADDITIONAL PERSON TO MY LICENSE?
Yes, however the additional tenant must be vetted in the usual way via an application form and interview process. The rent for the accommodation will usually be increased if an additional tenant moves in.
HOW DO I OBTAIN ANOTHER COPY OF MY LICENSE AGREEMENT?
We can print off a copy of your license agreement for free upon request. Original documents can also be produced at a cost of £25.
CAN I GET A LANDLORD REFERENCE FROM J9?
Yes we are happy to give out references; they are usually processed by the Accounts Manager within 1 week of the request. References cost £25 per person.
AM I ALLOWED A PET IN MY PROPERTY?
Pets are not suitable for rooms in shared houses; however we do sometimes allow pets in studios which have direct access to a garden/yard. There is also a one off supplement fee of £50 payable to have a pet within your accommodation.
Help! Something has gone wrong!
Please use the form below to report any problems with your property
If you have an emergency repair and would like to speak to our repairs team please call through to the Rent & Repairs office on; 0755 445 2791
We aim to attend to emergency repairs within 24 hours, and all minor repairs within 14 working days.
Why pay more?
Whether you are looking for one week or one year J9 offers good quality, flexible, low cost accommodation. Most bills are included.
J9 have our own ‘in house’ repairs team and each property has a dedicated Area Property Manager to ensure our customers have an excellent experience with us. Rooms can be serviced if required.
Let us take the hassle out of finding somewhere to stay, special discounted rates for contractors.
A typical stay in a budget hotel starts from £35 per night, totalling up to £245 for just one week!
Why not stay in one of our comfy, well furnished studios for just £100 per week?
Get More Information
please email firstname.lastname@example.org
or call 07436 589690
WiFi is available in many of our properties.
Devices can be connected on a ‘pay as you go’ basis.
- £7.50 for one month access (up to 2 devices)
- £5.00 for two weeks access (up to 2 devices)
- £3.00 for 1 week access (up to 2 devices)
- £1.00 for 24 hours access (up to 2 devices)
Wifi code is displayed on you device, and emailed to you.Please ensure you retain the code in case
of any issues.
- Check you have the correct WiFi network – J9 PAYG 0121 663 1361
- Check you have used the correct password
- Check you have not run out of usage
Still not working?
- Call our WiFi support line on: 0121 663 1361
Support Line open Mon-Fri 10am-2pm
OH NO! I’VE LOST MY KEYS!
Each of your keys should be numbered, if you lose your keys and know what numbers were on them replacements can be picked up from the Rent & Repairs Office between 9:30am-5pm Monday to Friday and 10am-1pm Saturday at a cost of £5.
You will be asked security questions.
If you do not know your key numbers, the lock will need to be changed at a cost of £25. This can be arranged through your Area Manager.